Guaranteed compensation and good customer service are in very rare supply these days, especially in sea freight. However, Cainiao, Alibaba’s logistics arm, has pledged cheaper, more reliable shipping services to its customers – and promised to compensate them for delays. Cainiao today launched a shipment booking service, for air and sea, covering 200 ports inRead more
1. First of all, let us express our gratitude to Allah Subhanahu Wata’ala because with His permission, we are here, virtually, together at this launching ceremony of MyDIGITAL and the Malaysia Digital Economy Blueprint this fine morning. Ladies and Gentlemen, 2. The digital wave continues to affect the global community, reaching a scale that hasRead more
The government will begin rolling out 5G technology infrastructure and services from the end of 2021, Prime Minister Muhyiddin Yassin said today. Speaking at the virtual launch of MyDigital and the Malaysia Digital Economy Blueprint, Muhyiddin announced that some RM15 billion will be invested in 5G implementation projects nationwide for the next 10 years. “WithRead more
30-second summary: Organizations must consider how the current crisis will also change long-term social interactions, events, personal contacts and what products and services will better serve them in the new post COVID-19 world. Many customer behavior changes will require new or modified products and services. New market leaders will emerge while some past leaders falter.Read more
We had seen over the last few weeks that the Malaysia Government took quite fair a bit of time to introduce the SME stimulus package. Well kudos that it has now been done after so much lobbying from the associations that represents the SME business community. One of last hurdle that many SMEs want toRead more
The government is providing mask inventory data of pharmacies as an open API to help developers launch apps that notify civilians about the inventory statuses of pharmacy goods amid shortages from the COVID-19 outbreak. The South Korean government has released its mask sales data to the public by providing it as an open API to encourageRead more
Covid-19 might have caused tourism to plunge, but it has paved the way for e-commerce to flourish as consumers switch to online channels to buy products and services and refrain from going to crowded spaces to avoid the virus risk. Thanawat Malabuppha, president of Thailand e-Commerce Association and CEO and co-founder of Priceza, a popularRead more
Editor’s note: This article was originally published in In focus/Meituan, TechNode’s biweekly newsletter on the O2O services company. TechNode members get access to the most detailed coverage of the new tech giant available anywhere in English—sign up here to join. This article was co-authored by Nicole Jao. In recent weeks, our WeChat Moment newsfeeds have been heavyRead more
Coronavirus (COVID-19) has hit a great number of countries and turned out to be even worse than the critical economic, strategic and political clashes happening around the world. The coronavirus outbreak has and still is impacting all industries, including the information and communication technologies sector. Tech giants have halted operations, cancelled their participation in importantRead more
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