Blog

30-second summary: Organizations must consider how the current crisis will also change long-term social interactions, events, personal contacts and what products and services will better serve them in the new post COVID-19 world. Many customer behavior changes will require new or modified products and services. New market leaders will emerge while some past leaders falter.Read more

We had seen over the last few weeks that the Malaysia Government took quite fair a bit of time to introduce the SME stimulus package. Well kudos that it has now been done after so much lobbying from the associations that represents the SME business community. One of last hurdle that many SMEs want toRead more

5 November 2018   Chris Daniel Wong President of Malaysia Digital Chamber of Commerce www.mdcc.org.my   Reducing Environmental “Exhaust” Through New Digitally-Sustainable Business Models & Processes   Every business is now a digital business in one form or another. In the spirit of “making IT good for society” in the words of the British ComputerRead more

13 October 2018 Chris Daniel Wong President of Malaysia Digital Chamber of Commerce www.mdcc.org.my Increasing Productivity through Digital Disruption  On a recent trip attending an executive education programme at University of California Berkeley, it strikes me how much the retail world has changed owing to technology disruption. Many of my peers in the classroom hadRead more